Gmail
Settings → Integrations
hello@sparkleandco.com
Must match owner email in Business settings
01 · Connect
Connect matching Gmail
Must match owner email in Business settings.
Gmail
Quotes and follow-ups from your real business email
Connect the Gmail that matches your business address. Robinline sends quotes and follow-ups from your domain, and threads inbound replies automatically.
Outbound that looks like you, inbound that stays threaded
Customers see mail from hello@yourcompany.com - not a generic noreply. Replies push back into the customer timeline for agents to continue.
Send + inbound
Gmail
Settings → Integrations
Outbound · quote from your domain
Your deep clean quote - $289
hello@sparkleandco.com
Hi Maria, here's your quote for Thursday AM at 742 Dolores St…
02 · Send
Quotes and receipts from your domain
Outbound quotes, receipts, and follow-ups send as you.
Gmail
Settings → Integrations
Inbound · reply synced
03 · Inbound
Replies land automatically
Customer email replies thread into Robinline automatically.
Gmail
Settings → Integrations
Automate · SMS + email
EmailQuote follow-up · Day 2
SMSReminder · day before job
EmailWin-back · 90 days
04 · Automate
Follow-ups and win-backs via email
Scheduled sequences include email alongside SMS.
Gmail
Settings → Integrations
One comms record per customer
Can you add inside fridge?
Updated quote - $309
hello@sparkleandco.com
Added fridge detail - new total $309…
See you Thursday 9 AM!
SMS, email, and calls - one timeline, not a scattered inbox
05 · Compliance
One comms record per customer
Full SMS, email, and call history in the customer timeline.
Robinline
Less admin. Your life back.
See it work, text us to get set up today, or book a quick call if you want a walkthrough first.