HVAC
Every site has assets - furnaces, AC, heat pumps. Maintenance agreements, EPA logs, and no-heat/no-cool priority queues - agents ask symptoms and equipment age, not beds and baths.
Assets
per customer site
Furnace, AC, and heat pump registry with make, model, serial, and warranty.
Flat-rate
repair pricebook
Diagnostic fees and repair tiers - good/better/best on replacements.
Priority
no-heat / no-cool
Emergency queue with on-call rotation and after-hours surcharge.
01 · The lead comes in
No-heat and no-cool calls get emergency tiers - after-hours surcharge when applicable.
Summit HVAC
Emergency
Chicago, IL
Lead captured
No-cool · priority tier 1
12yr AC · upstairs warm
Agent reply in ~12 sec · No-cool, 12yr AC, upstairs not cooling
02 · Diagnose & quote
Diagnostic fee and good-better-best replace options from your flat-rate pricebook.
Summit HVAC
Diagnose
Chicago, IL
Diagnose in progress
Flat-rate diagnostic $89
Asset history pulled
03 · Dispatch
Nearest available tech with the right skills - on-call rotation for emergencies.
Summit HVAC
Dispatch
Chicago, IL
Dispatch in progress
Nearest tech · 28 min ETA
On-call rotation · after-hours
04 · You get paid
Flat-rate and T&M paths on one job model - Stripe payment on completion.
Summit HVAC
Invoice
Chicago, IL
Invoice in progress
$412 repair · parts markup
EPA log · refrigerant add
05 · Maintenance agreements
Bi-annual tune-ups tied to equipment count - spring AC and fall furnace outreach.
Summit HVAC
Agreement
Chicago, IL
Agreement in progress
Bi-annual tune-up offered
Spring AC campaign · 120 units
FAQ
Common questions from hvac owners evaluating Robinline.
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