01 · Answer
Branded greeting, your hours
Calls route to the voice agent when you’re busy or after hours.
Sparkle & Co. voice agent
+1 (213) 555-0199 · connected
Branded greeting · your hours & services
Voice agent
Missed calls don’t miss revenue
When you can’t pick up, the voice agent does - natural speech, your pricing rules, same capture pipeline as SMS.
Answer, capture, quote - on the callCallers get help immediately; you get a qualified lead with a quote ready to send before they hang up.
02 · Capture
Spoken intake → structured lead
Address, scope, and urgency captured by voice with live transcript on the lead.
Live call · capture
Spoken intake → structured lead
Address
1200 Market St
Scope
3 bed / 2 bath move-out
Timing
Thursday AM
Urgency
Standard
03 · Quote
SMS quote link during the call
Caller receives a text to review and book while you’re still talking.
Quote link texted during the call
Caller on the line
“I'll text you a link to review and book.”
SMS to caller
Your Sparkle & Co. quote is ready - $430 for Thursday AM move-out clean. Tap to review & book: robinline.app/q/1042
Same pricing engine as SMS capture
04 · Dispatch
Confirmed jobs hit the calendar
When the customer books, crew offers fire automatically.
Sparkle & Co.
San Francisco, CA
Crew portal
San Francisco, CA
“On my way” sent to customer
05 · Record
Transcript + recording in timeline
Every call logged on the customer with recording playback and full transcript.