Win-back agent

Quiet customers booked again

Segmented outreach - lapsed recurring, one-time move-outs, cancelled plans - with timing and copy that converts.

The right offer at the right time

Automation rules plus AI copy tuned to your vertical and each customer’s history - not blast texts.

12 scheduled63 in win-back4 up next · 18 recent

Built-in segments

Lapsed recurring

Win-back

Last job 60+ days

24 customers

01 · Segment

Lapsed, cancelled, and one-time lists

Built-in segments from your customer data - last job, plan status, ZIP, and more.

Win-back offer

Sent by Robinline

Sarah · lapsed biweekly · 15% from your rules

Hi Sarah! It's been a few weeks since your last clean - want us back? 15% off if we book this week.

02 · Offer

Dynamic promo from your rules

Percent off, free add-on, or plan upgrade paths configured once.

Hi Sarah! Ready for another clean? 15% off if you book this week.
Yes! Every other Friday works.
Recurring plan started

Next visit Fri, Jun 20 · +$1,240 LTV

03 · Reply

Two-way SMS until they book

Questions answered in thread - scope changes trigger a fresh quote.

One-time → recurring

Was: One-time move-out · $430

04 · Convert

One-time → recurring upsell

Move-outs pitched to biweekly plans; window and pool verticals get re-enrollment paths.

Insights · win-back

Last 30 days

18

Rebooked

-

Revenue

-

ROI vs ads

05 · Measure

Win-back revenue in Insights

Track campaign ROI vs ad spend and see which offers actually rebook.

Robinline

Less admin. Your life back.

See it work, text us to get set up today, or book a quick call if you want a walkthrough first.